![]() Once you are in UEFI, touch your Surface screen and see if it responds normally. ![]() When Surface is off, press and hold the volume up button and press the power button until a Microsoft or Surface logo appears onscreen. If touch works in UEFI, the issue probably involves Windows or the touch driver. Follow these steps to boot to UEFI and test touch functionality: For example, if touch does not work in UEFI, your device likely has experienced a hardware failure and needs servicing. Because UEFI operates independently of Windows, testing hardware in UEFI will work if you have a hardware issue. Unified Extensible Firmware Interface (UEFI) is a type of software that helps Windows communicate with your Surface’s hardware.
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